Volunteering

Our highly trained volunteers come from all sorts of backgrounds and help with everything we do.

Our volunteers benefit from their experience of working with us. Retired volunteers believe it keeps them mentally active and nine in ten unemployed volunteers say it helps them move into employment or education.

Visit the national Citizens Advice site to see the roles we’re currently recruiting for. Could you join them?

Join Our Team as a Volunteer Trustee at Citizens Advice!

Are you passionate about making a positive impact in your community? We are looking for dedicated and motivated individuals to join our board of trustees at Citizens Advice Doncaster Borough. As a trustee, you will play a crucial role in guiding our organization to meet the needs of the local community.

Role Overview:

  • Introduction: As a trustee, you will be integral to the governance and strategic direction of Citizens Advice Doncaster Borough.
  • Awareness: Stay informed about the operations and performance of our local Citizens Advice.
  • Board Meetings: Prepare for and attend at least four board meetings per year.
  • Collaborative Projects: Work on specific projects with fellow trustees and staff to advance our strategic objectives.
  • Policy and Strategy: Engage actively in discussions to set policies, strategies, targets, and evaluate our performance.
  • Financial Oversight: Monitor and ensure the financial health of our organization, making sure we operate within our means and maintain robust financial controls.
  • Community Engagement: Gather and consider feedback from all community sections to ensure our services meet local needs.
  • Staff and Volunteer Management: Assist in planning for staff and volunteer recruitment and retention.
  • Self-Review: Continuously review and improve the board’s effectiveness.

What’s in it for you?

  • Impact: Make a significant difference in your local area by ensuring the sustainability and effectiveness of Citizens Advice.
  • Networking: Build valuable relationships with fellow trustees, staff, and volunteers.
  • Skills Development: Enhance your governance, leadership, and strategy skills.
  • Employability: Boost your career prospects with valuable trustee experience.
  • Expenses: We will reimburse your expenses.

What do you need to have?

  • Responsibilities: Understand and accept the responsibilities and liabilities of being a trustee.
  • Respect and Open-Mindedness: Be non-judgmental and respect diverse views, values, and cultures.
  • Communication Skills: Possess good listening, verbal, and written communication skills.
  • Independent Judgment: Exercise good independent judgment.
  • Numeracy Skills: Have a basic understanding of accounts, with the support of our treasurer.
  • Willingness to Learn: Be open to learning about and adhering to Citizens Advice’s aims, principles, and policies, including confidentiality and data protection.
  • Training: Be willing to undertake training for your role.

Time Commitment:

  • Meetings: Trustee boards usually meet in the evenings for approximately 2 hours, around 9 times a year.
  • Additional Involvement: You may need to attend other meetings for specific projects or to meet with volunteers and staff occasionally.
  • Flexibility: We are flexible with the time commitment and frequency of your volunteering.

Valuing Inclusion:

We welcome volunteers from diverse backgrounds, including disabled individuals, people with physical or mental health conditions, LGBT+ and non-binary individuals, and those from Black Asian Minority Ethnic (BAME) communities.

Interested?

If you are excited about this opportunity and would like to discuss flexibility around location, time, responsibilities, and how we can support you, please contact James Woods on ceo@citizensadvice-doncasterborough.org

Join us in making a difference. Become a trustee today!

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