Visit Us

Doncaster Town Centre
Civic Office, Waterdale, DN1 3BU
9.30am – 3pm

Stainforth
The Hope Centre, Church Road, DN7 5NS
9am – 4pm

Mexborough
Adwick Road, S64 0DB
9am – 4pm

View our Locations map to see where you can visit us in and around Doncaster. Please check the requirements and conditions for each location as you may need a pre-arranged appointment or need to be a patient at a specific GP surgery.

Instead of travelling to your appointment, you can enter our online waiting area. We are notified when you arrive, and your adviser will join you when ready. There is no need to create an account. No information you enter is stored.

What do I need to make a video call?

• A good connection to the internet. If you can watch a video online (e.g. YouTube) you can make a video call to this service
• A private, well-lit area where you will not be disturbed during the appointment
• One of these: Google Chrome web browser on a desktop or laptop, or on an Android tablet or smartphone, Safari web browser on an Apple iMac, MacBook, iPad, or iPhone. Web-camera, speakers and microphone already built into laptops or mobile devices

Is it secure?

Video calls are secure; your privacy is protected. You have your own private video room that only authorised advisers can enter.

How much internet data will I use?

You don’t use any data while waiting for an adviser to join you. A video call uses a similar amount of data to Skype® or FaceTime®.

How much does a video call cost?

The video call is free (except for your internet usage).

Smartphone and tablet users if you can, connect to a home or work Wi-Fi network to avoid using your mobile data allowance.

There are advice pods which allow free access to our Video Appointment service between 10am and 1pm at the following locations:

Armthorpe – Community Centre, Church Street, Doncaster, DN3 3AG

Carcroft – Bullcroft Memorial Hall, Chestnut Avenue, Doncaster, DN6 8 AP

Edlington – Helping Hands Community Centre, Edlington Ln, New Edlington, DN12 1LQ

Intake – The Wellness Centre, 47 Montrose Avenue, Doncaster, DN2 6PL

Hexthorpe – The Junction – 28 Hexthorpe Rd, Doncaster DN4 0BG